How We Use Technology in the Mortgage Process
We use advanced technology to help organize information, speed up document review, and identify potential loan options. This technology assists our team of licensed professionals with 30+ years of combined experience by collecting information, organizing documents, and matching borrower information to published mortgage guidelines.
Important to Know
All loan advice, recommendations, and decisions are made by a licensed Mortgage Loan Originator
Technology does not replace human review or judgment
No loan is submitted or disclosed without licensed approval
What the Technology Helps With
Collecting Basic Information
Gathering borrower information through secure online forms
Document Review
Reviewing uploaded documents for completeness and accuracy
Program Identification
Identifying potential loan programs for consideration
Quality Checks
Flagging missing items or inconsistencies for review
Summary Preparation
Preparing summaries for licensed review and approval
What Only a Licensed Mortgage Loan Originator Can Do
Recommend a Loan Program
Only licensed MLOs can recommend specific loan products
Review Exceptions
Evaluate special circumstances and exception scenarios
Answer Suitability Questions
Provide guidance on loan suitability for your situation
Issue Disclosures
Prepare and issue all required loan disclosures
Submit to Lenders
Submit loan applications to wholesale lenders
Approve Final Terms
Review and approve all final loan terms and conditions
Every borrower works with a licensed professional who reviews the file, answers questions, and confirms the best path forward based on the borrower's goals and qualifications.
Process Flow
How AI assistance and licensed MLO review work together
Borrower Enters System
Initial application started
Document Upload & Intake
AI collects and organizes information
Data Extraction & Mapping
AI matches to guidelines
Escalation Trigger Detected?
System checks for risk flags
Eligible Paths Summarized
AI presents options for review
Borrower Reviews Options
Educational, non-binding
Borrower Selects Direction
Non-binding preference
File Locked
Hard stop activated
Escalation Notice Sent
MLO immediately notified
MLO Reviews File
Risk, docs, guidelines assessed
Licensed MLO Review REQUIRED
Human decision-maker reviews all AI outputs
MLO APPROVES / MODIFIES / REJECTS
MLO Decision Recorded
Timestamped with rationale
Disclosures or Submission
Authorized by licensed MLO
Process Complete
Borrower informed by MLO
1. Borrower Enters System
Initial application started
2. Document Upload & Data Extraction
AI collects, organizes, and matches to guidelines
3. Escalation Check
System checks for risk flags
4. Licensed MLO Review REQUIRED
Human decision-maker reviews all AI outputs
MLO APPROVES / MODIFIES / REJECTS
5. Disclosures or Submission
Authorized by licensed MLO only
6. Process Complete
Borrower informed by MLO
Who is licensed?
Licensed Mortgage Loan Originator
Who decides?
Human MLO, not AI
Can borrowers be misled?
Guardrails prevent it
Tool Classification
The AI Assistant is classified as an internal decision-support and workflow automation tool and is not used to independently determine borrower eligibility or creditworthiness.
Licensed MLO decisions supersede all AI-generated outputs, recommendations, scores, or flags.
Any rates, payments, or costs shown are estimates for educational purposes only and are not binding until disclosed and approved by a licensed Mortgage Loan Originator.
Escalation & Compliance
Our system includes hard stops and file locks that require licensed MLO review before proceeding. When escalation triggers are detected, the file is automatically locked and sent to a licensed professional for review.
Potential compliance, fair lending, or fraud concerns may be escalated to compliance management in addition to licensed MLO review.
Every decision is documented with:
- Named licensed professional responsible for the decision
- Timestamped approvals and actions
- Documented rationale for recommendations
AI-assisted workflows, escalation thresholds, and outputs are reviewed periodically to ensure alignment with current regulations, investor guidelines, and company policies.
NS Funding is committed to fair lending practices. We do not discriminate on the basis of race, color, religion, national origin, sex, marital status, age, or because all or part of your income may be derived from any public assistance program.
Our technology systems are monitored and reviewed to ensure compliance with fair lending laws and regulations.